Effective Date: 05 september 2025

At ZapDigital.us, we are committed to providing high-quality digital products such as fonts, graphics, cliparts, templates, eBooks, and bundles. Because all our products are digital downloads, we have a strict refund policy in place. Please read carefully before making a purchase.

1. No Refunds for Digital Downloads

• All sales on ZapDigital.us are final and non-refundable.

• Once a digital product has been purchased and delivered via download, we cannot issue a refund, return, or exchange.

• By completing your purchase, you acknowledge that you are buying non-tangible, digital goods that cannot be returned.

2. Exceptions – Refunds May Be Issued

We may grant a refund only under the following conditions:

• Duplicate Purchase – If you accidentally purchased the same product more than once.

• File Corruption or Technical Issue – If the file is corrupted or not accessible, and we are unable to provide a working replacement.

• Wrong Product Delivered – If, due to an error, you receive the wrong digital file.

In such cases, please contact us within 7 days of purchase with your order details.

3. Customer Responsibility

• Please read product descriptions carefully before making a purchase.

• Ensure that you have the necessary software and knowledge to use the digital products you are purchasing.

• ZapDigital.us is not responsible if the product does not meet your specific requirements or expectations after download.

4. Exchanges

Since our products are digital, we do not offer exchanges. However, in the rare event of a wrong file being delivered, we will provide you with the correct file promptly.

5. Contact Us

If you experience any issues with your order or believe you qualify for a refund under the exceptions above, please reach out to us:

📧 Email: bhavesh.ranipa2009@gmail.com
🌐 Website: https://zapdigital.us

We are here to help resolve any problems and ensure you have access to the digital products you purchased.